Protection of personal Data
The COMPANY, created the current website with the only purpose to serve the needs of its customers. The website www.cheekyparavan.com is simple and friendly in its use while it has designed to meet the needs of every user. In order to succeed the best service, it is important, you, the customer, to understand that you should give us some information in order to deliver your order that are safe with us.
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (ΓΚΠΔ 2016/679), any specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Ν. 3471/2006, in its current use) and the decisions of the Personal Data Protection Authority. The company has been adapted to GDPR.
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection by www.cheekyparavan.com, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement relates exclusively to your personal data, which you provide to us during your orders on this website.
What are the Personal Data?
Personal Data are the information that identify you directly or indirectly. Indirectly means in combination with other information, such as your name, delivery address, email address and telephone number, or a unique device identification number.
General
The information that has been provided voluntarily by the users of the mentioned website, is used by www.cheekyparavan.com, in order for its users to have direct and effective communication with the store, to be provided with answers to specific questions they ask and finally to be served and to execute their orders. Information collected by www.cheekyparavan.com within the website target to count the number of visitors, to define the needs of the users for more products and to make the transactions with the company easier. The website www.cheekyparavan.com does not distribute in any other organization or partner that are not linked to www.cheekyparavan.com any electronic address, or any other information concerning its users and customers, apart from direct partners to serve the process of ordering.
Gathering information
The website www.cheekyparavan.com created this website in order its users to visit it without the need to show their identity unless they want to. It is required from the visitors of this website, to give us personal data only in the case they want to order product(s), to enroll on our website and / or to send an email to cheekyparavan@gmail.com.
Use of information. The website www.cheekyparavan.com collects four types of information that has to do with the users: (1) data that the user provide to us during the enrollment as a customer, (2) data that the user provide to us in order to deliver an order from www.cheekyparavan.com, (3) data that the user provide to us in order to take part in competitions that may happen, (4) data that the user provide to us in order to activate telephone services or Internet services, (5) data that the user provide to us during the connection through another platform (applications like ios, android, Facebook, Google). When completing any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order. Moreover, you may be asked for specific information, like details for delivery of an order, billing details or details about the bid you have requested. E-shop.gr makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by www.cheekyparavan.com, (iv) special offers from www.cheekyparavan.com, (v) activation of telephone or internet services, (vi) receive prizes after a competition. You have the chance to choose if you want to be sent such communication from www.cheekyparavan.com by sending you request via e-mail to our address cheekyparavan@gmail.com.
Access to Information. Every order processing requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the charge requires proof of identification of legal holder for the first and only time is guaranteed in each case. Any supporting document that certifies and states the identity of the customer remains strictly confidential and is checked only by the responsible department of www.cheekyparavan.com. The submission of your personal data means that you consent to the use of these data by the employees of the company for the reasons mentioned above. The website www.cheekyparavan.com demands from its employees and the maintainers of the website to provide its users-customers the level of security mentioned in this Privacy Statement. In no other case can www.cheekyparavan.com share your personal information with others without your prior consent, unless this is required through legal means. Please bear in mind that under certain conditions it is permitted or required by law or court order, the collection, use and disclosure of your personal data given online without your prior consent (for example in case of a court decision).
Use of Personal Data
We will use your personal data for the reasons mentioned above. We do not collect or process more or any other type of personal data than is necessary to fulfill this purpose. We will only use personal data as set forth in this Privacy Policy, unless you have specifically provided your consent to another use of your personal data. If we intend to use your personal data that we acquired with your personal consent, for any other reason that you have already given your consent, we will first inform you and, in cases where the processing is based on your consent, we will use your personal data in a different way only with your consent.
Use of Customer Data for Advertising Purposes. To continuously improve and enhance our services, we may send you email marketing messages related to our business, which may be of interest to you. You can select the type of communication you want to receive at any time by updating your email preferences. You can also delete from this type of communication at any time you want. Sending sms to the provided telephone number you have given to us during your order, is targeting to update you for the process of your order. You can choose from the account you have created on our website whether or not you want to receive advertising / promotional material via sms. – Consent: We will not use your data for advertising purposes unless you have given your prior explicit and free consent. – However, for existing customers, we may use the email address we received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may be interested in. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions through the email you received.
We may need to use Legal Obligations and Legal Defense and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud, or any other misuse of our services and information systems. We may also use your personal data for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.
This privacy policy also applies to your use of our website www.cheekyparavan.com (“Website”), with the following privacy mechanisms and features.
Cookies
The website www.cheekyparavan.com is able to use cookies to make the services work more easily within the website. Cookies are small files (text files), which are sent and protected within the computer of the user, by allowing the websites like www.cheekyparavan.com, to operate right and without technical anomalies, collecting multiple user options, identifying frequent users, facilitating access to it, and collecting data to improve website’s context. Cookies do not cause harm to users’ computers or to the files stored on them. We use cookies to provide you with information and to process orders but also to allow us to present you advertising & educational content related to your interests and needs. You must keep in mind that cookies are absolutely necessary in order for the website www.cheekyparavan.com to function properly.
Cookies are separated on the next categories:
– Necessary Cookies. They allow the execution of basic functions on the site, such as adding products to the cart, storing products in the wishlist, electronic payment. Without these necessary Cookies, the right operation of www.cheekyparavan.com is directly affected, your personal browsing experience is limited and basic functions are under-functional.
– Functional Cookies. These cookies remember your preferences when you browse our website, so that we can suggest the right products based on your needs, thus helping you to find much more easily what you are looking for.
– Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages are visited most often, inform us if they encounter a problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. They are used only to improve the way e-shop.gr works.
– Advertising Cookies. These cookies are used to provide advertisements related to you and your interests. They are also used to send advertisements or offers that best meet your needs, thus reducing unwanted and meaningless advertising messages. They also help us measure the effectiveness of our advertising campaigns
– Analytics Cookies. They are a subset of the Functional Cookies and enable us to evaluate the effectiveness of the various functions on our website and as a result to constantly improve the experience we offer you on our website. We do not control these cookies.
Business Transferring
In relation to any reorganization, restructuring, merger or sale or other transfer of assets (collectively “Business Transferring”), we will transfer data, including personal data, on a reasonable scale and as necessary for the Business Transferring, provided that the recipient agrees to respect your personal data in a manner consistent with the applicable laws of data protection. We will continue to ensure the confidentiality of any personal data and inform the affected parties before the personal data becomes subject to a different privacy policy.
Processing of Children’s Personal Data
The Company will not collect or process personal data of children under the age of 16 unless parental consent has been given, always in accordance with the applicable local laws. If we find that a child’s personal data has been collected by mistake, we will delete it without any further delay.
Processing of Sensitive Personal Data
In some cases, we may process specific categories of personal data about you (“sensitive data”). Sensitive data are defined as personal data that reveal racial or ethnic origin, political views, religious or philosophical beliefs, trade union affiliation, genetic data, biometric data for the purpose of identifying a natural person, health or sexual orientation. For example, we may process sensitive data that you have made public. We may also process sensitive data, in some cases, for supporting, acting or defending legal claims. We may also process sensitive data if you have freely given your prior explicit and separate consent, in a specific context for a specific purpose.
Correction, Modification or Deletion of Information
The website www.cheekyparavan.com allows its user to correct, modify. Complete or even delete data and information given to the e-shop. If you choose to delete anu information given, e-shop will act so as to delete this information from its files immediately. For the protection and safety of every user, e-shop will try to identify that the user who tries to make the changes is actually the same person with the original user. In order to have access, change or delete any personal data, to state problems related to the website or to make any question, you can contact via www.cheekyparavan.com or via email to the address cheekyparavan@gmail.com. Any change or modification can also occurs via the enrollment page on www.cheekyparavan.com. Please take into consideration that we will make every possible move to protect your personal data, but the protection of your personal code in order to log in on the page it is the customer’s personal responsibility.
Your Legal Rights
As a customer you have specific legal rights regarding the personal data, we collect from you. The Company will respect your rights and will adequately pay attention to your concerns. The following list contains information about your legal rights arising from applicable data protection laws:
o Right to withdraw consent:
Where the processing of personal data is based on your consent you can withdraw this consent at any time
o Correction Right: You can ask us to correct the personal data that concerns you. We make reasonable efforts to maintain your personal data in our possession or control and are used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us. You have also the ability to check and correct your personal data by logging in to your personal account at e-shop.gr
o Restriction Right: You can request the restriction of the processing of your personal data, if
– You question the accuracy of your personal data for the period we will need to verify the accuracy,
– The processing is illegal and you ask to limit the processing instead of deleting your personal data,
– We no longer need your personal data, but you need to support, act or defend legal claims, or
– You have an objection to the processing for the period we verify whether our legitimate interests take precedence over yours.
o Access Right: You can request for information about personal data that we have collected for you, including information on the categories of personal data we hold or control, for what purpose they are used, from where they were collected, if not by you directly, and to whom they have been disclosed, in every case. You can receive a free copy of the personal data we hold about you from us free of charge. We reserve the right to charge a reasonable fee for any further copy you may request.
o Portability Right: Upon your request, we will transfer your data to someone responsible for processing, if it is technically feasible, provided that processing is based on your consent or it is necessary for making a contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data to another responsible for processing, who will be indicated to us, directly.
o Deletion Right: You can request to delete your personal data, if
– personal data are not anymore necessary in accordance with the reasons they have been requested or they are not still under processing
– you have the right to object to any further processing of your personal data
– the processing is based on your consent, withdraw your consent and there is no other legal basis for processing
– your personal data has been processed illegally unless the processing is necessary
– to comply with a legal obligation, which requires processing by us
– especially for lawful performance obligations
– to support, act or defend legal claims
o Objection Right: You may object – at any time – to the processing of your personal data due to a special situation, provided that the processing is not based on your consent but on our legitimate interest or the legitimate interests of third parties. In this case we will not process your personal data anymore, unless we can prove mandatory legal reasons and extreme interest in processing or supporting, acting or defending legal claims. If you have any objection to processing, you are required to state explicitly if you are interested in deleting your personal data or in the restriction of the processing by us.
o Right to file a complaint: In the event of a supposed violation of the applicable privacy law, you can file a complaint with the data protection supervisor in your country of residence or where the supposed violation occurred. Please note:
o Time period: We will try to satisfy your request within 30 days. However, the deadline may be extended for specific reasons related to the specific legal right or the complexity of your request.
o Restriction of access: In some cases, we may not be able to provide access to all or some of your personal data based on the applicable law. If we deny your request for access, we will inform you for the reasons for this denial.
o Non-identification: In some cases, we may not be able to search for your personal information because of the identity you have provided during your application. Two examples of personal data that we cannot search if you have provided your name and email address are: – data collected through browser cookies, – data collected by social media if you have posted a comment by using a pseudonym that is unknown to us.
In such cases, when we cannot track you as subject of data, we are unable to comply to your request to act for your legal rights, as it is described on this article, unless you can provide us extra information for your identification.
o Acting your legal rights: In order to execute your legal rights, please contact us in written via e-mail. You can also contact our Data Protection Officer directly at dpo@e-shop.gr.
Maintaining your Personal Data
Generally, we will delete your personal data that we acquire from you if they are not necessary any longer to have them depending on the reasons, they have been acquired in the first place. Nevertheless, it may be requested to save your data for a longer period of time in accordance with the applicable laws. Moreover, we will delete them if you have requested not to be in contact with you in the future. For this reason, the company preserves files that include information about the persons that do not want to be in contact with the company any longer (i.e. by sending emails to multiple recipients). We categorize your requests as consent for saving your personal data for preserving the specific file unless you request otherwise.
Periodic changes
The website www.cheekyparavan.com is constantly expanding, updating and improving its website, and its related products and services, it will also updating the current policy. We recommend you to read the process from time to time in order to be informed for any possible changes within the context of this current policy of personal data. This policy will be updated from time to time without prior warning to users.
Acceptance of Privacy Acceptance Procedure applied by www.cheekyparavan.com
If you use this website you accept and consent to the current Privacy Statement as well as to the terms and conditions of use of the website announced through it.